I bought something which was in a bubble, hard-to-open wrap. After working on it for 15 minutes, I got it open. Well, some parts were missing, so I took it back. The cretin they had working behind the counter told me they couldn't take it back because it was open. I asked him, "How could I know if all the parts were there if I didn't open it?" He said it didn't matter, it was store policy. I told him, "So, if no one finds your body, you aren't dead?" The look was priceless and I got a refund. Sometimes it pays to ask questions.